Here are some of our frequently asked questions. If you don’t see your question, contact us below.
It’s a good idea to bring your current insurance card, as well as your copay, deductible, or coinsurance, depending on your insurance coverage. Please provide a copy of your records if you’re a transferring patient. Please carry a mask and arrive alone to your appointment in order to follow COVID regulations.
We obtain your insurance information at the time the appointment is scheduled. If we have any issues contacting your insurance company we will make every effort to contact you.
There is a $25 no-show fee for doctor appointments; if you are scheduled for a procedure or ultrasound, there is a $50 no-show fee. If you have a doctor’s appointment for a procedure or ultrasound, there is a $75 no-show fee. All of these appointments require a 24-hour notice to avoid these fees being applied to your account. The credit card that is on file with our office will automatically be charged. If you do not have a credit card on file with the office, you will receive a statement of the charges. The office will not reschedule any appointments if there is an outstanding no-show fee.
If you are scheduled for surgery in office or at the hospital or surgery center and do not give 48 hours’ notice of cancellation or do not show up for the surgery appointment, there is a $100 no-show fee. If you have already paid for your surgery, the 100.00 fee will be deducted from those payments.
Our policy allows for two no-show appointments for new patients and two no-show appointments per calendar year for established patients. Our policy for no-show surgeries allows one no-show per calendar year. Unfortunately, our practice will not be able to schedule any other appointments if you exceed the “no show” or “missed appointment” policy.
We accept all major credit cards. No cash or checks, please.